Before you upload your design to our system for printing, please
read the following instructions to ensure a great result.
* Chhapai.in only accepts JPG, CDR, TIFF, PDF and EPS files for
upload. Word and Publisher files should be submitted here for
conversion. For other applications please see our specific
* The colour mode of submitted files must be CMYK. If your files
are submitted using any other colour standard, such as RGB or
Pantone, they will be converted to CMYK. Conversion from one
colour standard to another may cause colours to shift.
* Resolution must be at least 300 dots per inch (DPI) at the
final output size. Do not try to change from a low resolution to
a higher one by increasing the DPI in your imaging program, you
will need to create the file at the correct resolution
initially. A low resolution image may look OK on your screen but
will not print well.
* All business card files should measure 91 mm x 61 mm (258 pt x
173 pt) for landscape or 61 mm x 91 mm (173 pt x 258 pt) for
portrait (which includes additional space for bleeds and
* All A6 postcard files should measure 151.5 mm x 108 mm (429.5
pt x 306.2 pt) landscape (which includes additional space for
bleeds and trimming).
* Bleeds: Any time an image or colour is printed to the edge of
a page, it must extend beyond the final dimensions of your job
to allow for cutting.
* For business card files bleed must be exactly 3 mm (8.5 pt).
* For A6 postcard files bleed must be exactly 1.5 mm (4.2 pt).
* Safety Margin: Text or artwork you wish to preserve must be at
least 3mm (8.5pt) inside of the final dimension of your design.
* Printing with borders: When using a border in your artwork, it
is essential that your design use at least 6mm (17pt) of white
space from your border to the cut line to maintain a symmetric
* Rich Black: When you want an area of solid black within a
document, 100% black (K) will not result in a solid; saturated
black. Instead, use Rich Black, as represented by C:100% / M:30%
/ Y:30% / K:100%.
* Outlined Fonts: When submitting EPS files to us, you must
convert your fonts to outlines. Outlining eliminates the need to
send fonts along your files, while maintaining a nice, crisp
* Minimum Line Thickness: If you are using a line, be sure to
make it at least .3 pt. thick to assure that it prints
* Filenames should be kept short, and should contain no
'special' characters like * / - " : % etc...
How To Set Up a File
All of the following guidelines must be met in order for you
order to be processed.
1- Files must be EXACTLY the right size. Choose the flyer size
from the price list or the template and design at EXACTLY this
2- DO NOT set up your design on a larger canvas size. For
example some people start off with a sheet or canvas of 8.5 x 11
and then center their design in the middle. This is not correct.
3- DO NOT set the front and back of your flyer on the same
sheet. They should be set up as two different files.
4- DO NOT name your flyer as just “front”or “back” We receive
hundreds of files and if they are all labeled generically it
could cause confusion. Choose a file name that describes your
flyer. For example, if your flyer is for a happy hour promotion,
you could name your flyer like this: “Brouchers_front” and
5- The resolution or quality of your image must be a minimum of
300 d.p.i. If the resolution is lower we will NOT process the
order because the print quality will be affected.
6- Do not put crop marks (the lines where you are telling us
where to cut) on your file. We have our own templates and we
will cut as close as 1/16” as possible
7- Leave your text and other important graphics such as logos a
absolute minimum of 1/8” from the edge of your flyer. It is
highly recommended that you leave more than this for a nice
clean look after your job is cut. The machine will cut off
usually anywhere from 1/16” to 1/8” off of each side.
8- We do not print with a white border around your flyer UNLESS
you design it this way. You should extend the background of your
design all the way to edge of your design so that no white
shows. However, as stated in #7 above, leave the text and other
important graphics a minimum of 1/8” for the edge of your
9- Do not put a thin frame around your design. Because of the
way the jobs are cut it is very difficult to cut thin frames
very precisely and the finished product can come out looking
unevenly cut. If you do choose to add a frame, the thicker you
make it, the better. It should be at least a1/2” thick.
10- Files should be converted to CMYK color mode. When you
convert RGB files to CMYK sometimes you notice that colors
change a shade and or get a little bit darker. In particular
blues change the most. Blues have a tendency to turn purplish.
11- Illustrator files should be flattened to one layer. All
fonts should be converted to curves. File needs to be saved as a
version 10 or older. Files should be saved as an eps. Please do
not send .ai files.
12- Acceptable file formats are cdr and eps.