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Terms & Conditions


Price variation - Estimates are based on the printerís current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs

Type may be distributed and lithographic, photogravure or together work effaced immediately after the order is executed unless written arrangements are made to the contrary. In the latter event, rent may be charged
 Tax - Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, the printer reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.
Customerís property (a)- -Except in the case of a customer who is not contracting in the course of a business or holding himself out as doing so, customerís property and all property supplied to the printer by or on behalf of the customer shall while it is in the possession of the printer or in transit to or from the customer be deemed to be at customerís risk unless otherwise agreed and the customer should insure accordingly.
 Preliminary work - -All work carried out, whether experimentally or otherwise, at customerís request shall be charged.
The printer shall be entitled to make a reasonable charge for the storage of any customerís property left with the printer before receipt of the order or after notification to the customer of completion of the work.
Copy - A charge may be made to cover any additional work involved where copy supplied is not clear and legible
 Proofs - Proofs of all work may be submitted for customerís approval and the printer shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customerís alterations and additional proofs necessitated thereby shall be charged extra
 Materials supplied by the customer - (a) The printer may reject any paper, plates or other materials supplied or specified by the customer which appear to him to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the printer in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer. (b) Where materials are so supplied or specified, the printer will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified. (c) Quantities of materials supplied shall be adequate to cover normal spoilage.
6   Copyright - Unless negotiated and agreed in writing, the copyright of General Artwork, Commissioned Artwork and Illustrations belongs to chhapai.in. The customer shall be responsible for obtaining all necessary authority to reproduce picture, artwork, photographs, etc. The customer will indemnify the printer and his agents from any claim arising thereof.
Company imprint - Unless otherwise specifically requested in writing all work will carry our company imprint which will be positioned at our discretion
Credit terms - For invoices not settled within the agreed credit terms, we reserve the right to charge interest on the overdue debt at 2% above the BANK rate at the time and an administration fee to cover the debt recovery costs
Delivery and payment - For orders made on a Guaranteed Three Day Turnaround service - Should we fail to deliver within the agreed schedule, a Ďprint credití will be awarded. The customer will still be obliged to pay in full for the order, including any premium, but will receive an additional Ďprint credití (to be used within 6 months) up to the value of the order. These services rely on the customer not delaying the progression of the order in any way, eg. not returning proofs on time or failing to make payment. In such circumstances, chhapai.in will still make the premium surcharge, but will not be bound by any guarantee.

 Delivery of work shall be accepted when tendered and thereupon or, if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due.

 Unless otherwise specified the price quoted is for delivery of the work to the customerís address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address.

Should expedited delivery be agreed an extra may be charged to cover any overtime or any other additional costs involved.

Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days the printer shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage

 Insolvency - If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, the printer without prejudice to other remedies shall (i) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to him, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 daysí notice to dispose of such goods or property in such manner and at such price as he thinks fit and to apply the proceeds towards such debts.

Illegal matter - (a) The printer shall not be required to print any matter which in his opinion is or may be of an illegal or libelous nature or an infringement of the proprietary or other rights or any third party. (b) The printer shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libelous matter or any infringement of copyright, patent, design of or any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall extend to any amounts paid on a lawyerís advice in settlement of any claim.


 Periodical publications - A contract for the printing of a periodical publication may not be terminated by either party unless 13 weeks notice in writing is given in the case of periodicals produced monthly or more frequently or 26 weeks notice in writing is given in the case of other periodicals. Notice may be given at any time but wherever possible should be given after completion of work on any one issue. Nevertheless the printer may terminate any such contract forthwith should any sum due there under remain unpaid
Variations in quantity - Every endeavors will be made to deliver the correct quantity ordered, but estimates are conditional upon margins of 5 per cent for work in one colour only and 10 per cent for other work being allowed for overs or shortage (4 per cent and 8 per cent respectively for quantities exceeding 50,000) the same to be charged or deducted

Full colour printing - Every effort will be made to obtain the best possible colour reproduction on customerís work but because of the nature of the processes involved, the printer shall not be required to guarantee an exact match in colour or texture between the customerís photograph or
transparency and the printed article.

 Claims - Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to the printer and the carrier within three clear days of delivery (or, in the case of non-delivery within 28 days of dispatch of the goods) and any claim in respect thereof must be made in writing to the printer and the carrier within seven clear days of delivery (or, in the case of non-delivery, within 42 days of dispatch). All other claims must be made in writing to the printer within 28 days of delivery. The printer
shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.
 Force majeure - The printer shall be under no liability if he shall be unable to carry out any provision of the contract for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to the printer elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
 Liability - The printer shall not be liable for any loss to the customer arising from delay in transit not caused by the printer.
 Law - These conditions and all other express terms of the contract shall be governed and construed in accordance with the Indian Laws.
Standing material - (a) Metal, film, glass and other materials owned by he printer and used by him in the production of type, plates, moulds, stereotypes, electrotypes, film-setting, negatives, positives and the like shall remain his exclusive property.
Consequential loss - chhapai.in accept no liability whatsoever for consequential or third party losses, resulting in a delay in delivery howsoever caused.

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